If the goods received are defective, damaged, below satisfactory quality, not as described, or incorrect items, customers may request a return or refund within 7 days from the date of receipt. To be eligible: +Items must be unused and in their original packaging. +Proof of purchase is required. +Claims must be reported within the 7-day period. Once your request is reviewed and approved, our team will advise you on the return procedure and refund arrangement (if applicable). For assistance, please contact our Customer Service Team: 📞 +603 7781 7877 📧 store@copier2u.my